扎蘭屯金百靈大酒店 (GOLD LAVEROCK HOTEL)

完全不推薦訂這家酒店，一是企業不誠信，二是員工對顧客缺乏最起碼的尊重。 入住時發現房間不能上網，打電話給前台，等了一個多小時沒人來解決（後來在我們的催促下從別的房間拿了個路由器，説原本的丟了）。從前台接待到戴眼鏡的女主管謊話都是張嘴就來，自己説過的話堅決不承認。最後前台主管直接把我們晾在那裡自己走了，再沒回來。後來無奈聯繫訂房網站客服解決，也一直未收到酒店方正式的道歉和解決意見。 臨退房的當天上午從外面回來發現保潔已經在未經我們允許的情況下自行收拾房間了（我們開了“請勿打擾”的燈）。我們所有的私人物品和貴重物品都還在房間，對客人的私隱毫無一丁點的尊重。態度特別強硬的説酒店從來都是這麼要求的，不管退不退房，都一律打掃。毫無歉意，最基本的私隱都得不到尊重。 扎蘭屯這個地方能湊合住的酒店不多，這家的服務完全不專業，沒有經過正經的培訓，且房間設施破舊不堪，洗手枱破碎，床品有破洞。走廊昏暗且地面不平，建議帶長者的慎選。要求的禁菸房一進屋滿是濃濃的煙味兒。房間並不提供免費的紙巾，想用的話有5塊一包收費的，住過這麼多酒店第一次遇見這種情況。 優點是停車場夠大，還有地庫。早餐還可以，種類還算豐富，但肉類製品（紅腸）明顯味道變質。 唯一值得欣慰的是，訂房網站客服非常負責，一直幫忙聯繫解決問題，值得信賴。

旅途中來到扎蘭屯這個小城，出乎預料的是這家酒店規模之大！據説是當地最大的酒店，A、B、C座樓群中間是一個很大的免費停車場，我們住的B座樓好像比較老舊一些，但是房間很大，設施齊全。酒店A座四層有自己的飯堂，許多飯菜可供選擇。酒店不遠的地方有一些歷史的遺跡，還有一個當地知名的吊橋公園，公園雖然不大，但是卻很漂亮！很值得打卡一遊！

看網上評價參差不齊，到了現場後看了房間才定的，酒店有歷史了，是個很大的酒店，樓道很長，但衞生條件還可以，早餐也不錯。樓道里的燈可以再亮點。

挺好的，每次來扎蘭屯都住金百靈，服務好，環境不錯，有自助早餐，出行首選，

預訂的是大床房，酒店給升級了套房。 居住還可以比較安靜，來這邊玩倒個短休息一下。

避坑避坑避坑，太差了，相同價位裡絕對是最差的，衞生堪憂設備老舊，樓道里一股臭味，隔音不好。最可笑的是床頭沒有插座可以充電，甚至B座的房間裡連瓶水都沒有。第一次來扎蘭屯，隨便定了一個，根本沒想到這麼差，以後不會住了，附幾張圖片看一下

前台辦理入住人員服務熱情，房間衞生乾淨，床上用品也非常乾淨，還贈送了兩個人的免費早餐，自助早餐非常豐盛，酒店的停車位也很多，非常滿意的一次住宿！

酒店位置好，院內可以免費停車，距離吊橋公園、中東鐵路博物館都很近。房間乾淨整潔，被褥乾爽，晚上安靜，休息的非常好，性價比高。

這是一家比較大的酒店，設施齊全，服務人員也很敬業，尤其是停車場很寬敞，酒店的飯菜很好，不像其他北方的酒店鹹的要死，這家的飯菜非常好，而且價格不貴，量還很大，這家酒店的性價比很高

Do not stay at this hotel if you are nearsighted, the lights are very dim and limited, the lights are near to nonexistent, I felt as blind as a bat at night. Do not stay at this hotel in winter, they only have central heating system where you cannot control the temperature of your room and it was boiling, it was like living inside an oven and I felt I was dying from heatstroke. Even when you open the windows, another problem arises and it is that the door does not close properly, there are gaps all around the door so the door would constantly flap and make sounds from the wind coming into the room from the windows. In my experience from other hotels, the door normally closes seal shut but not his hotel. When you purposely leave your windows open when you leave for the day to not die of heatstroke when you come back, the housekeepers close them anyway. Do not stay at this hotel if you are an introvert, the housekeepers would either clean your room while you are in the room even when you have the “do not disturb sign” on or not clean your room at all. And even when you leave your room early to not meet your housekeeper cleaning your room, they do a terrible job cleaning. They miss rubbish bins and only take out one of them even when both bins are full and they fiddle with your belongings, they touched and folded my pyjamas, rearranged my toiletries and hanged my jacket in the closet and even wrote notes to me even when they know I am a foreigner and would not understand. This is the first time I experienced this type of housekeeping. Do not stay at this hotel if you actually use the “do not disturb” sign and expect people to not disturb when you have that sign on, because the housekeepers do not respect the sign, to them it’s nonexistent. They specifically choose a time when you are in your room such as at night after 6pm to give you your breakfast ticket for tomorrow and expect you to open the door. Do not stay at this hotel if you want to use free hotel wifi, the wifi at this hotel is practically non existent, the modem and booster are in your room and you can connect to the wifi but you just cannot use it, nothing was loading and nothing that uses wifi works. I told the hotel reception and they did send someone to fix it but after “fixing” it, the wifi could only be used for a few seconds and it as back to nonexistent. Do not stay at this hotel if you cherish your safety, when ordering take out, this hotel does not have a delivery robot and you will get a knock straight on your hotel room door by your delivery person. Do not stay at this hotel if you want to watch tv, the tv only had two options for the volume, the volume either blasted your ears and allowed all the surrounding rooms to hear your tv or the sound was nonexistent. The hotel overall was old and not modern. In my experience staying at hotels, this was the only hotel that does things out of the ordinary and I did not like it, a lot of the essential things/services in this hotel was nonexistent. Book this hotel at your own risk.